Neetu Uthaman
Sr Tech Product manager,
IEEE Senior Member|Fellow IETE|
Fello SCRS|Fellow SAS
ABOUT ME:
I am a Senior Technical Product Manager and technology leader with more than 20 years of experience across product management, enterprise data platforms, cloud technologies, Kubernetes, AI-driven solutions, and large-scale digital transformation. I combine technical expertise, product strategy, and cross-functional leadership to translate complex enterprise challenges into scalable solutions that deliver measurable business value.
I also contribute to the technology community as an IEEE industry speaker, session chair, technical reviewer, researcher, and industry awards judge.
Within the academic and research community, I have peer-reviewed 70+ research papers across 20+ international conferences, contributing expert evaluation across AI, data science, and information systems. My broader academic service includes roles as an IEEE Session Chair and Technical Program Committee Member, supporting the quality, rigor, and advancement of international technology research.
EXPERIENCE:
Sr. Technical Product Manager May 2022 - Till Date
T-Mobile Inc
Led product strategy for an enterprise data and AI platform, shaping a unified ingestion framework spanning batch, streaming, cloud, and on-premise workloads.
Defined product strategy and governance for an enterprise Apache Kafka platform, enabling scalable event-driven and near-real-time data capabilities. Consolidated 35+ disparate intake processes into a unified AI-driven interface, reducing complexity and improving how users discover and engage technology teams. Led major cloud modernization initiatives, including the decommissioning of a legacy Cloud Foundry platform within ~10 months, contributing to approximately $40M in cost avoidance/savings. Implemented unified observability across 350+ Kubernetes clusters, strengthening platform visibility, operational reliability, and enterprise-scale governance. Played a key leadership role in establishing and scaling a global technology organization, supporting 500+ technical interviews and the hiring of 160+ technology professionals.
Product Owner May 2022 - Till Date
T-Mobile Inc (Contracting)
Drove Salesforce-based customer experience initiatives, applying Design Thinking and Agile practices to improve user satisfaction by 15% and deliver revenue-protecting BOPIS enhancements. Orchestrated end-to-end product delivery for mobility rate plans, promotions, device launches, and complex multi-release offers, aligning cross-functional teams and business stakeholders. Directed quality engineering for a customer-service portal migration to public cloud, leveraging SQL, traceability, gap analysis, and risk-based quality management to ensure reliable delivery. Spearheaded product delivery for a high-impact nationwide connectivity initiative, Project 10 Million. orchestrating complex cross-system integrations and cross-functional teams under aggressive timelines to enable free internet access for eligible student households.
Lead Consultant Dec 2010 - Dec 2011
ITC Infotech
As a Lead consultant, analyzed, coded and tested modules for the asset management platform of the Danske Bank
Technical lead Jun 2010 - Dec 2010
Wipro Technologies
In a heavily operational support project, my primary role was to support the OCIS Application, resolving incidents logged in the IM configuration tool.
Sr Software Engineer Oct 2006 - May 2010
Accenture Services
Selected for an international consulting assignment in Brussels, working directly with Euroclear stakeholders to acquire deep knowledge of a complex financial technology platform and successfully transition the engagement to India, establishing and enabling a new delivery team for long-term support and execution.
Led the development of the validation framework module for a European settlement system that handles securities transactions.
Programmer Analyst Oct 2002 - Oct 2006
Cognizant Technology Services
Designed and developed features for a healthcare billing system using Mainframe technology
TECHNICAL EXPERTISE:
Languages & Scripting: SQL, Python (working knowledge), basic Java; strong understanding of system design and backend architectures.
Cloud & Platform Technologies: AWS, Google Cloud Platform (GCP), Microsoft Azure; Kubernetes (on-prem & cloud), Docker, OpenShift.
Data Platforms & Analytics: Snowflake, Databricks, enterprise data platforms, data pipelines, data ingestion, and data governance.
Microservices & APIs: RESTful APIs, microservices architecture, service integration, API lifecycle management.
Monitoring & Observability: Grafana, Prometheus, telemetry systems, logging and monitoring frameworks.
Agile & Product Tools: Jira, Jira Align; SAFe Agile, Scrum, PI Planning, backlog prioritization and roadmap planning.
Cloud Onboarding & Platform Engineering: Value stream design, onboarding optimization, SLA definition, platform scalability and reliability.
Security & Risk Management: SOX compliance, risk assessment, governance, and secure platform practices.
Product & Leadership Skills: Product strategy, stakeholder management, cross-functional leadership, team building, and decision-making.
CERTIFICATIONS
Product Management & Agile Certifications
Certified across Product Ownership, Product Management, and Scrum Master practices, demonstrating a strong foundation in agile product development, strategy, prioritization, and iterative delivery
Leadership & Professional Development
Certified in Project Management (PMP) and Prosci Change Management, demonstrating expertise in leading complex initiatives, managing organizational change, and driving successful business and technology transformation.
Platform Technologies
SnowPro Certified, demonstrating foundational expertise in the Snowflake Data Cloud, cloud data architecture, data engineering, performance, security, and governance concepts.
