High-Impact Technology Programs
Transforming Enterprise Intake with AI
From Fragmented Forms to One Intelligent Conversational Experience
Spearheaded an AI-driven enterprise intake transformation, replacing 35+ fragmented intake forms across multiple technology teams with a unified conversational experience powered by Atlassian Rovo AI. Created a single intelligent entry point that guides users to the right services and requirements, simplifying demand intake, reducing back-and-forth, and improving the experience for an organization of ~400 users across 35 teams.
Building an Enterprise Streaming Platform at Multi-Cloud Scale
Powering Real-Time Data Movement Across On-Prem, AWS, Azure & GCP
Led the development of an enterprise-grade streaming platform built on Apache Kafka, Apache Flink, and Apache NiFi, spanning production and non-production environments across on-premises infrastructure, AWS, Azure, and GCP. Designed to scale as a shared enterprise capability, enabling teams to securely ingest, process, and stream high-volume data in near real time while supporting reusable patterns, governance, reliability, and consistent deployment across a complex hybrid multi-cloud ecosystem.
Establishing Enterprise Data & Intelligence Capability at T-Mobile’s Hyderabad Hub
500+ INTERVIEWS COORDINATED | 160+ TECHNOLOGY PROFESSIONALS HIRED | ONE NEW GLOBAL TECHNOLOGY HUB
Played a key leadership role in building the Enterprise Data & Intelligence organization for T-Mobile’s newly established Hyderabad technology hub, managing hiring as a strategic product initiative. As the single point of contact across HR, technology hiring managers, and leadership, coordinated 500+ technical interviews and supported the successful hiring of 160+ technology professionals.
Driving Project 10 Million – Connecting Students at Scale
10M HOUSEHOLDS TARGETED | 5+ CRITICAL JOURNEY STAGES | ONE END-TO-END DIGITAL EXPERIENCE
Led product delivery for Project 10 Million, a nationwide initiative designed to help close the digital divide by offering free internet connectivity to millions of eligible student households. Led the end-to-end product journey across 5+ critical stages. Eligibility, Enrollment, Device ordering, Activation, and Fulfillment, coordinating multiple systems and cross-functional teams to deliver a scalable customer experience under aggressive timelines.
Leading an International Technology Transition
Brussels, Belgium → India Delivery Center
Selected for an international assignment in Brussels to work directly with Euroclear stakeholders and lead the transition of a complex financial technology platform to India. Led structured knowledge transfer and hands-on training for a 20+ member delivery team, successfully transitioning 100% of the targeted support capability to India while maintaining business continuity and enabling the new team to independently support the platform.
Executive Engagement & Organizational Impact
Driving Executive Visibility Through Inspect & Adapt
Quarterly Product Reviews | 200+ Audience | Leadership & Customer Engagement
I have led quarterly Inspect & Adapt sessions, presenting product performance and outcomes to 200+ participants, including senior leadership, customers, technology teams, and stakeholders across the organization. These high-visibility forums showcase product performance, platform health, roadmap execution, measurable business value, and continuous improvement, while creating transparency around challenges and lessons learned. By translating complex product and technical outcomes into clear business impact, I use these sessions to influence priorities, strengthen customer confidence, drive executive alignment, and demonstrate accountability for product outcomes at enterprise scale.
Customer Roadshows & Product Strategy Engagement
Biannual Roadshows | Live Platform Demonstrations | Product Roadmap
Drive customer roadshows every six months, bringing product strategy directly to customers through live platform demonstrations, capability showcases, and future roadmap presentations. Use these forums to demonstrate platform value, share upcoming investments and strategic direction, gather direct customer feedback, and translate evolving needs into product priorities, strengthening customer trust, adoption, and alignment between product strategy and real-world demand.
RECOGNITIONS
Quarterly Outstanding Performance Award
